12 Aug

Which machine to choose?

There are a ton of options when it comes to choosing a credit card machine, and each has pros and cons depending on your business needs. So how do you know which one’s right for you? Here are some highlights of the most common choices to make your decision easier!

If you are looking for portable options using SwipeSimple or Charge Anywhere will turn your smartphone or tablet into a payment terminal.

SwipeSimple SWIFT B200

First up is the Swift B200. This mobile credit machine is perfect for merchants looking to accept EMV chip cards and magnetic stripe payments with a device that connects via Bluetooth. Whether you’re using a tablet or smartphone, this device easily connects – enabling you to accept payments anywhere and everywhere! Plus, Quick Chip technology ensures fast transactions, so you’re never waiting around to process payments!

SWIFT B250

Next up is the Swift B250. This option shares many similarities with the Swift B000, but it is also equipped with tap technology. Meaning that this option is built for businesses looking to accept mobile wallets such as Apple Pay and Google Pay, as well as EMV chip cards and magnetic stripe payments. The B250 is also incredibly retail-friendly with the ability to switch between mobile, countertop, and in-store with the optional charging stand! A portable and durable tabletop charging stand is a fantastic addition as it:

● Keeps the card reader charged and stabilized while completing transactions
● Makes it easy to accept payments with a smartly designed upward tilt
● Has a simple and sleek interface

Charge Anywhere

These EMV mPOS PIN Pads and terminals make it is easy to use your Android or iOS phone or tablet as a mPOS payment system. All of these machines are: compatable with Android and Iphone, EMV Level 1&2 Certified, and Mag Swipe Track 1&2 certified!

The EMV Bluetooth Reader

This machine embodies all of the same components as the Audio Jack reader, but with the added benefit of connecting via Bluetooth; leaving your headphone jack available to you. It also has an optional (removable) adhesive pad, meaning that while connected through Bluetooth, it remains firmly secured to your mobile phone.

Pin Pad EMV Bluetooth Reader

This device connects to smartphones and tablets via Bluetooth, meaning that it remains separate from your device. This separation between phone and machine creates an experience for the cardholder that is familiar and consistent with traditional cash register patterns. The cardholder inserts their card, confirms the charge, enters their PIN, removes their own card and returns the device to the merchant, who then completes the process via their phone or tablet.

Pin Pad EMV Bluetooth Reader with NFC

This device connects to all existing POS systems via Bluetooth, Wifi, or through a USB serial. This dissolves the restrictions from the usual boundaries and restrictions, making it possible to stay connected even when not in the store. Therefore this device is perfect for pop-up locations, seasonal exteriors, or vendor fairs events.

6 Aug

3 Ways to Improve Your Customer Experience at Checkout

As a merchant, you know how important it is to provide a positive customer experience. You want people to enjoy shopping with you, tell their friends about your company, and become loyal returning customers.

That’s why it’s so important for the customer experience to be a positive one from the moment someone walks in your door to the moment they leave. Ensure your customers leave on a high note by making the payment process convenient!

While some consumers may prefer to pay with cash, for many, that’s become an outdated payment method. With everything from car parks to window cleaners now in a position to accept credit card payments, if you’re only offering customers cash options, you’re probably losing business.

American Express is a common card type that businesses do not accept. But, did you know that Amex lowered their rates? If you are not signed up on the new OptBlue Program you should be. Businesses that accept American Express received increased spend per customer.

Accept the customer’s preferred payment method

While some consumers may prefer to pay with cash, for many, that’s become an outdated payment method. With everything from car parks to window cleaners now in a position to accept credit card payments, if you’re only offering customers cash options, you’re probably losing business.

Allowing customers to make purchases in their preferred method is a great way to provide a positive customer experience! Luckily, there are a lot of options for affordable, effective and user-friendly credit card merchant services.

Choose the best location for payment

Where is it most convenient for your customer to make a payment? Maybe it’s at a checkout desk inside the store. Or, maybe it’s more convenient for your customer to pay elsewhere, like a table they’re seated at, or curbside.

You can help reduce the amount of time a customer must wait to pay by allowing them to pay where it’s convenient for them. If you’re always on the go or want to meet customers where they are, a portable credit card processing machine can be a huge help.

Offer quick and simple transactions

No one likes waiting around for their credit card payment to go through. Ensure your customers have a positive experience by offering fast payment transactions. Using modern equipment that’s user-friendly and processes payments quickly ensures your customers’ positive shopping experience won’t be dampened by a lousy checkout experience.

à Ready to improve your customer experience by offering a convenient payment process? Visit our website today to find the processing solution that’s right for you!

15 Jul

THE CLOVER SYSTEM AND HOW IT CAN BENEFIT YOUR SALES

We thrive to bring you the best and most helpful information and we wanted to take a minute to go over the Clover System and why we think it would be a good addition for your Business. A big reason why we choose to feature this system is because of everything it can do to make your Business run smoother. We think its important to work smarter not harder especially when it comes to systems.

Reasons why the Clover System would be a good fit for your Business:

● Fully Featured

● You can have access anywhere

● It can be customized

A Clover system can do more than process payments

● It can be customized based on your preferences and needs as a Business

● Makes it easier for your customers payments to be processed

● You can manage your orders

● Helps with customer engagement and growth

● You can oversee your team

● Extra features that can benefit your brand and client satisfaction

Types of Clover Systems

Clover Flex

Allows you to take payments quickly and efficiently, and also allows you to add on advanced features to help run your business.

Clover Mini

All in one miniature POS system needed to help your business run efficiently.

Clover Go

On the go payments? Don’t worry the Clover Go is going to help you continue getting payments even on the go!

Clover Station

Looking for a system that has all angles of your business covered? Look no further the full system is making your business thrive in the easiest and most efficient way possible.

Find out which system is right for you here: https://www.clover.com/shop/clover-mini?pdpPref=wifi

A clover system would be a great option if you want to do more with you system than just payments. It allows you the flexibility to customize and really dive into customer engagement.

It has extra features that allow your to do more such as connecting to your MailChimp email list, or directly to your quickbooks account! We want to hear from you what has been your experience with the Clover System?

19 Jun

5 Top Tips for Sales Agents

With sales in general, people are turned off if you portray yourself as very salesly, and only want them to buy the product or service. The biggest piece of advice is make them feel like they NEED the product/service and that they will be part of the community of the brand they are purchasing from. Nobody wants to be sold to, they want to feel like you are the solution to their problems. Since Merchants Bancard Network thrives on being a solution we want to make sure this is portrayed to every agent that is selling our services!

Educate Yourself:

The biggest factor in your success as a sales agent is knowing the business you work for, knowing everything they have to offer, and how they can be a solution to your Merchants problem * Remember if you can show someone how you can solve a problem they have you will be more likely to sign them on.

Make a point to subscribe to Merchants Bancard Networks email and to be looking for weekly updates to stay on top of what is happening, and what you can be offering to your merchants. As important as it is to sign new merchants its equally important to nurture those relationships so they become long term clients.

Always Inform

Take the time to inform your Merchants, let them know all the nitty gritty details that will go on when they sign on with Merchants Bancard Network, make sure you are being transparent and putting everything they need to know, or will encounter out there upfront. Its extremely important to build trust, if they trust you they will be more willing to take your opinion to heart and to trust that you are taking the best care of them that you can and that their Business is important to you.

Use your Resources

When you choose to be a sales agent for Merchants Bancard Network we want to make sure we are constantly updating you on all the changes. We want to make sure each week we are keeping you up to date on all the resources you have available to you. Some include:

● Outstanding Support:

● Upfront Bonus for Partners

● Sizeable Residuals for Partners

● Competitive Rates for Merchants

● American Express Opt Blue for Merchants

● 24 hour Customer Service for Merchants

Find out more https://merchantsbancard.com/partners/

5 Jun

How to Eliminate all Processing Fees

We at Merchants Bancard Network want to make sure you have all the resources available to you to really make a difference. We created our Cash Discount Program with YOU in mind. Allow your business to start saving money with MBN’s cash discount program. Stop paying Credit Card processing fees now.

Are you ready to take advantage of our cash discount program, and save your business money each year? Below we have outlines a few key details about our program, we have also added the link to get into contact with us so we can go over in further detail how Cash Discount can benefit your business, and how working with Merchants Bancard Network is the solution.

Details you need to know about Cash Discount:

  • Our cash discount program allows you to pass off credit card fees to your customers
  • MBN’s cash discount program is an exciting new way for you to save thousands of dollars on your yearly credit card processing fees.
  •  The laws have changed and you are likely still using the old ways of doing business.  
  • MBN’s cash discount program is a no risk program that allows you to eliminate your monthly interchange fees.  Click here to read more about MBN’s cash discount program and how it works.

Interested in how MBN can help you, and how you can start taking advantage of Cash Discount? Click here to fill out the formhttps://merchantsbancard.com/free-analysis/ and we will be in touch as soon as possible!

11 Dec

Are you EMV ready? Merchants Bancard can help!

What is EMV?

  • EMV is a technical standard for smart payment cards and for payment terminals and automated teller machines that can accept them.
  • EMV cards are smart cards (also called chip cards or IC cards) which store their data on integrated circuits rather than magnetic stripes.

EMV Implementation

  • Visa
  • MasterCard
  • American Express
  • Discover/Diners Club International

EMV Statistics

  • The US has 50% more fraud then the rest of the world as compared to payment volume.
  • Estimated 90% of counterfeit card fraud in the US could be eliminated with EMV deployment.

EMV Benefits for Merchants

  • Increases security and fraud protection to reduce card present fraudulent transactions and charge-backs:
    • Reduces skimming at the point of sale
    • Enables increased PIN use for stronger cardholder verification
    • Helps prevent the use of counterfeit, lost and stolen cards
  • Improves customer service:
    • Enables PIN transactions for both credit and debit cards, reducing time needed to obtain a signature and the need for authorization referrals.
    • Supports contactless transactions which are approximately 53% faster than a traditional magnetic stripe card transaction.
  • Enables merchants to offer cardholders a secure payment of their choice:
    • Meet expectations of cardholders who want more secure payment transactions
    • Accept foreign cards that are already EMV enabled
  • Drives innovation in emerging consumer technologies:
    • Chip-based applications can be embedded into a mobile wallet, enabling consumers to pay via their mobile devices.
    • Chip card technology works on the same technology that enables mobile payments at the POS

 

13 Nov

Low Cost Credit Card Processing For Small Businesses

For small businesses, home businesses or family businesses, keeping the costs as low as possible is one of the keys to making a profit. At MBN we understand the need for economical options in everything you do, which is why we focus on low cost credit card processing.

However, when it comes to low cost, we don’t mean low quality, low security, or low features. Our goal is to provide a user-friendly option to process credit and debit cards that will work with your budget, you comfort with technology, and the type of business you operate.

Security

With all the latest news on the major security breaches in customer information and credit card data from stores such as Target, Home Depot and JCPenny, many small businesses have been leery of choosing low cost credit card processing. The fear of a breach in security and possible liability for hackers gaining access to customer credit card information through their systems made many small businesses hesitant to take the risk.

With new technology in credit cards, including the EMV or Europay, MasterCard and Visa chips soon to be implanted in all major credit cards, security is less of a concern. However, as a company offering low cost credit card processing we do make security a priority in all the data we manage.

Top Features

The types of features you have on your credit card machine and system will largely depend on the system you select. We offer everything from POS register types of options to fully mobile payment processing for smartphones and tablets.

With these streamlined systems, the use of technology and cloud-based services allows for customization of services. You can choose to accept gift cards, loyalty cards or even EBT cards based on your business and the needs of your customers.

Your Budget

If you have a budget for processing of credit cards, simply get in touch with our staff. We can talk you through the packages, options, and features we have and also provide information about our low competitive rates.

We can also talk to you about low-cost options that don’t require any specialized large equipment purchases. This is often very economical for family and home businesses having to manage in-person credit card sales, and we can also provide ecommerce solutions for credit card processing as well, providing even more options even for a small business.

13 Nov

Reducing Fees For Merchant Credit Card Services

At MBN, our goal is to provide our customers with the service they need at a low competitive rate. We listen carefully to your needs for credit card processing and make suggestions for the best options to give you the merchant credit card services you need while also saving you from spending money needlessly.

Know the Terminology

We encourage our customers to compare our service and prices to other credit card processing companies and get a good idea of the typical fees and costs associated with various companies. It is always interesting to see all the different fees, rates, and costs across the industry.

By understanding what each type of fee is with merchant credit card services we believe our customers can make a more informed, educated and cost-effective decision. To help you to get started, we would like to provide some standard types of fees you may hear about and their industry definition.

  • Transaction fees – every transaction that is processed through the account, either online or swiped, will be charge a fee. This fee will be in place even if the card is declined, and it will vary between swipe and keyed entry.
  • AVS (Address Verification Service Transaction) fees – charged when the card is not swiped for the sale. This can include a phone-in sale or online sales and includes the system checking the address of the registered card holder before approval.
  • ACH Fees – sometimes called a daily batch fee, it is charge at the end of each day where you have at least one credit card transaction.
  • Internet Gateway Fee – for online merchant credit card services the gateway provider will charge a fee over and above the credit card provider. This is often a per transaction as well as flat rate fee.
  • Discount rate – this is a percentage of the transaction that is charged on each transaction. The rate will vary based on the type of transaction and will depend on the card used and how risky the sale is considered by the credit card company.
  • Chargeback fee – when a customer, or a financial institute issuing the card, does a chargeback or disputes a transaction.
  • Termination fee – most merchant card processors work with customers on a contract basis over a set period of time. Canceling the agreement before that date will result in a fee that will be stipulated in the agreement.

If you have any questions about fees in any of our services, please get in touch. We always work with our customers to ensure you have the card processing services you need without any surprises.

10 Nov

How To Accept Credit Cards

It isn’t too hard to imagine but according to the 2013 Federal Reserve Payments Study, which tracked payment trends over a 10 year period from 2003 to 2012, it was found that credit and debit card purchases are sharply on the rise.

In addition, the general-purpose cards, which include Visa, MasterCard, American Expression and Discover as well as debit cards and prepaid cards, rose in total sales dollar value from $0.9 trillion in 2009 to $1.4 trillion in 2012, which is a growth rate of spending on these cards at 16.3 percent.

At the same time, according to Forbes magazine, 55% of small businesses in the United States do not accept credit or debit cards at this time. This means that about half of small businesses are not accepting the payment method their customers prefer to use, which may result in lost sales and decline revenue. Many may not be offering this to their customers because they don’t know how to accept credit cards and just how easy it can be.

The Options

In the past, many small businesses simply couldn’t effort the older options in point of sale or POS systems. These are the register types of systems of the past, but also the more modern and streamlined options of today. Now, these POS systems can connect to tablets and have a very limited footprint, perfect even when counter space is at a premium.

At MBN, we provide a range of different options besides the more traditional POS credit card processing systems.Each of these has its advantages from mobility to ease of setup and use, making them ideal for all types of small to large businesses. We are also here to talk you about how to accept credit cards for your sales needs while keeping costs low.

Some of the most popular options we offer to accept credit cards include:

  • Handheld systems – these are small and compact, and allow full credit card processing without the need of a computer or a POS system. They are about the size of a large smartphone but thicker and much more durable.
  • Mobile – these are a great option when sales staff is mobile or for a business where it is easier to bring the credit card processing to the customer. These small devices fit into the top of a smartphone or tablet with the screen allowing for customer signatures, emailing receipts or even having receipts sent wirelessly to printers.
  • Online – there are different highly secure ecommerce payment systems available. These are cloud based and are accessed through a web browser, allowing multiple computers to process sales at the same time.

Through our options in credit card processing systems, you will find the option that works for your business and your sales needs. If you need help on how to accept credit cards, just let us know.

6 Nov

Tips For Selecting A Credit Card Processing Company

As a business owner, it may seem like there are a million decisions to make on a daily basis. One more important decision you will need to make is in choosing a credit card processing company.

While this may not seem like a big choice to make, and unfortunately many businesses don’t take the time to research and consider their options, it can have a very big impact on what types of cards you can accept, the functionality of the system, and even how much you will have to pay per transaction.

At MBN, we recommend to all our customers that spending some time comparing different options is always important. While we are proud to offer the lowest rates and a range of different customized processing programs, we believe that knowing what is available, and how we compare, is important to our clients and those considering our services.

Fees and Costs

The rates, as well as fees and costs, of processing credit and debit cards will vary considerably between different providers. It is essential when comparing fee, costs and rates between one credit card processing company and another to make sure you are comparing apples to apples.

Some companies will offer low rates, but then have higher additional costs that more than make up for the slightly higher rate per transaction. Just be sure to read the complete contract so you clearly understand the charges you can expect.

Payments Accepted

Most of the major credit card processors will accept all the major credit cards and debit cards. This includes MasterCard, Visa, Discover, and American Express. However, not all systems will allow you to process gift cards or EBT (electronic benefit transfer) types of payments.

Knowing what your customers prefer to use, which is often based on your business type, will be important in your evaluation of different processing companies.

Moving Forward with Technology

It is important to choose a credit card processing company that is on the cutting edge of technology and not struggling to keep up. A good way to evaluate that is to ask if the company is capable of handling payments using Google Wallet or the increasingly popular Apple Pay.

As payment options and forms are constantly evolving, now with the literally touchless near-field communication options on smartphones and tablets, staying ahead of the curve is going to be more important than ever, and that is something MBN has always done.