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August 9, 2020

Payment processing options as your business reopens

There’s a lot to consider as you start to reopen your business, especially when pandemic-related worries still loom. We know you want to keep yourself, your employees and your customers safe and healthy. One way to do this is by adjusting the way you accept payment, and luckily, you have several options to help you do so.

Non-Face-to-Face Transactions Transactions that don’t require face-to-face interaction can help people feel safe and stay healthy. This includes tap to pay, signature-free transactions, curbside transactions, and bill presentment.

Tap to pay Instead of exchanging cash with customers, allow them to pay using the tap to pay method. This is a form of payment that allows customers to tap their smartphone, smartwatch or credit card against the card reader in order to pay, rather than swiping or inserting a card or handing you their payment directly. Tap to pay works using near-field communication, or NFC, which allows devices to wirelessly communicate with each other.

Signature-free transactions If your customers are paying using chip cards or tap to pay, signatures are no longer required. Not only does this save customers from having to touch a shared stylus pen, it’s also a convenience that contributes to a great customer experience.

Curbside transactions Curbside transactions provide a variety of potential benefits, including no shipping costs, allowing customers to skip the wait of having items shipped, and reducing the number of people inside your store at one time. When you have the right payment processing machines, accepting curbside payments is quick, simple, and convenient for your customers as well as your employees.

Bill presentment SwipeSimple and CHARGE Anywhere both offer bill presentment options on their gateways. What does this mean? Bill presentment allows merchants to create digital invoices and send them to customers via email. Customers then click a link in the email and are taken to a secure payment site where they can complete the transaction online. They’ll simply enter their payment information and the transaction will be run. Merchants as well as customers receive a notification confirming that the transaction was successful.

Make sure you have the right payment processing machines In order to offer customers payment options that limit physical contact and face-to-face interaction, you’ll need the proper payment equipment. Some of our most popular options include the Pax A920 wireless terminal, and mobile readers such as the SwipeSimple SWIFT B200, SwipeSimple SWIFT B250, and CHARGE Anywhere. To learn more about our available payment processing machines and find the solution that works best for you, call our office or speak with your local sales rep.

Today’s world is requiring business to adapt and find innovative ways to provide a great customer experience. As your business starts to reopen, remember to consider how your payment processing methods can contribute to a safe and healthy experience for your customers, your employees, and yourself. With transactions that don’t require face-to-face interaction and limit physical contact between people, you’ll help everyone feel more comfortable as they visityour store during this new normal.